Shipping
1. Shipping Methodsa. We offer the following shipping methods within the European Union:
Standard Shipping
Express Shipping
b. All orders are processed and shipped from our warehouse within 2 business days of the order being placed, unless otherwise stated.
2. Shipping Rates
a. Shipping costs are calculated at checkout based on the weight of your order and the destination address.
b. Free shipping may be offered on orders over a certain amount, as specified on our website.
3. Shipping Restrictions
a. We currently ship to addresses within the European Union only.
b. We do not ship to PO Boxes. Please provide a physical address for delivery.
4. Tracking Information
a. Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your package using this number on our carrier’s website.
5. International Customs and Duties
a. International orders may be subject to customs duties, taxes, and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Eco Conexio has no control over these charges, nor can we predict what they may be.
b. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
6. Delivery Issues
a. Eco Conexio is not responsible for any delays in delivery caused by unanticipated strikes, natural disasters, or other events beyond our control.
7. Order Changes and Cancellations
a. Once an order has been placed, we are unable to make any changes. Please ensure all details are correct before completing the checkout process.
8. Contact Us
a. If you have any questions about our Shipping Policy, please contact Eco Conexio Customer Service at [Your Contact Information].